Terms and Conditions

The Bud & Petal website, trade name, trade mark and label are owned and operated by PALM FROND LIMITED, whose address is P.O. Box 47426, Winchmore Hill, London N21 1WT , United Kingdom . Company Registration Number 04746406. All the products on this website are supplied by Bud & Petal. All contracts with Bud & Petal and the contents of this site are displayed and concluded in English.
Our products are available to you on the website subject to the following Terms and Conditions. Please read through them carefully before placing your order. By accessing this website and/or placing an order you agree to be bound by the Terms and Conditions set out below.

Changes to Legal notices

 We reserve the rights to change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.

Privacy and data protection

When you visit budandpetal.com, the only information we collect about you is that which you volunteer at the check-out screen when you are ordering our products. On each of these screens, you have the opportunity to provide us with your personal contact information (i.e., name, address, e-mail), as well as your child's birth date or due date. Additionally, when you place an order with us, you will be requested to supply your e-mail address, so that we may notify you of the status of the order.

How We Protect Customer Information

When you volunteer personal information on our web site, all such information is encrypted before it is sent to our server. We utilize SSL (Secure Socket Layering) to encrypt your information when transferring it to our server. Additionally, we maintain appropriate safeguards internally to ensure the security, integrity and privacy of your personal information within our company.

We do not share your personal information with any other organization.

Removing or Making Corrections to Your Personal Information

By contacting us through telephone, e-mail or letter you may also choose to remove your name from our own customer list, which we use to send customers catalogues, notices of upcoming promotions and other hard-copy and e-mail information. As long as you remain on our mailing list, we provide you with the ability to update, correct or change your personal information by contacting us by telephone, e-mail or via the postal address listed below.

Security policy
When you wish to buy the items you have selected, your browser makes a connection to the secure section of our website which is different from a normal Internet browsing connection. Your browser should show an icon to indicate that it has made a secure connection and that your personal information is encrypted as it travels over the Internet.

Password and account security You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Bud & Petal shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Acceptance of an order
If you have supplied us with your email address, we will notify you by email to confirm receipt of your order and another email will be sent to confirm details. Our acceptance of an order does not take place until dispatch of the order at which point the purchase contract will be made and you will be charged. We reserve the right to refuse an order. Non-acceptance of an order may result from the product ordered being unavailable from stock, our inability to obtain authorisation of payment or the identification of an error within the product information including price or promotion. If there are any problems with your order we shall contact you.

This website and any contract brought into being as a result of usage of this website are governed in accordance with English law.
Any dispute between us will be resolved exclusively in the courts of England .

Availability

We will inform you as soon as possible if your chosen goods are unavailable as all goods are subject to availability.

Payment
Payment can be made by any method specified in our website. We will take all reasonable precautions, in so far as in our power to do so, to keep the details of your order and payment secure but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Please note that prices are subject to change without notice.

Cancellation Right

You have the legal right to cancel your order within seven working days of receipt of the goods (with the exception of lingerie). Where goods are delivered to a third party of the goods you will only be able to exercise this right if you are able to return to us the goods you ordered.

Bud & Petal are happy to refund or exchange the price of purchases on the following conditions;

Goods should be returned to:

Returns
Bud & Petal, PO BOX 47426
Winchmore Hill London N21 1WT United Kingdom

Please note: Postage charges will not be refunded and exchange postage costs are at the customers expense.

Accuracy of Content on website

All prices are displayed inclusive of VAT. We have taken every care to see that all prices are correctly quoted.
We have attempted to be as accurate as possible when describing our products, however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the website is accurate, complete, reliable, current, or error-free.

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However what you see may depend on the quality of your minitor and may not reflect the colour of the product on delivery.
All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible.

Links to other websites

You may only link to this website with our express written permission. We expressly reserve the right to withdraw our consent at any time to a link which in our sole opinion is inappropriate or controversial.

We have also placed links on this website to other websites we think may be informative to you. Bud & Petal cannot accept any liability in respect of the use of these websites as we do not vet any other websites.

Acceptable use
You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which you are accessing this website.